OUR DEDIACTED TEAMS ARE AS FOLLOWS

1. CRM, MIS, AUTOMATION: Central Monitoring Team

BLUE3IT Has a unique way of monitoring tools with dedicated team which automates end to end process and provide valued inputs for quick decision making and measure the result enhancing top management cope up with client requirements.

BLUE3IT Has a unique way of monitoring tools with dedicated team which automates end to end process and provide valued inputs for quick decision making and measure the result enhancing top management cope up with client requirements.

Our inhouse art set up ensure all kinds of customized reports and provide with immediate reports with a mximum recorded delay of 30 minutes. Our effiecient and well-trained staff are trained as per UIDAI guidelines and standards ensuring timely and quality of work.

Coming to banking correspondence we have developed a new tool to monitor step by step guide to ensure CSP is working as per the bank prescribed guidelines, ensuring daily transactions monitoring, day to day active status monitoring, balance maintained by CSPs on daily basis to avoid dublicate transactions and ensure that frauds are minimized.

Coming to banking correspondence we have developed a new tool to monitor step by step guide to ensure CSP is working as per the bank prescribed guidelines, ensuring daily transactions monitoring, day to day active status monitoring, balance maintained by CSPs on daily basis to avoid dublicate transactions and ensure that frauds are minimized.

The centralized team has all tools and automation reports which provide a glance of current status of various projects at any given point of time. Thus making the way for the top management to take necessary decisions as and when required.

2.TRAINING TEAM

With high experience in training our dedicated team conducts training as below

• Developing project wise step by step examples, ppts, training matrials as per the changes for required updates in the field and to the client.
• Team trains the staff weekly basis and keep them ready for Smooth functioning of the Running Projects.
• The above team take inputs from the central monitoring team where the ground level staff are facing issue and provide time to time trainings and ensure all the ground level staff is well educated and help their overall development.
• Mass level trainings will be conducted for Motivation and further improve field staff morale and with Monetary rewards and ensure over all development of the company.
• Blue3It has been allocating separate budgets for trainings for field staff and has been the only company in Pan India with such training activities.
• As per the comfortability and adaptiveness our training team has team and readiness to provide training virtually and also Physically as per the requirement.

3.CUSTOMER GRIEVENCE HANDLING MECHANISM

We have introduces first of its kind I,e a dedicated tollfree number for customer grievence handling and clearing the queries and issues over call and rasing reques to client if any complicated issue arises. Addresseng these issue helps us in maintaining the success rate at highest level which in turn helps improve clients profitability.

Our dedicated toll free number is available at all Aadhaar centers and CSP locations making it easily aacessable to public at 700 locations covering Andhra Pradesh, Telangana and Karnataka.

Expert development consulting in industry specific solutions

We offer a comprehensive range of SAP Netweaver development services for industry specific solutions. Our industry specific solution experience is span across below highlighted domains:

• Screen Persona
• Financial Industry
  1. Banking: Loans and Deposits, account origination, integration to ECC
  2. Leasing: CRM Leasing, Integration with ECC, LAE
• Pharmaceutical Sector
• Automobiles
• Utilities
• Oil & Gas
• Retail